We Respect Your Privacy and Security at Prospect Hill Company!

Any and all information collected at this site will be kept strictly confidential and will not be sold, rented, loaned, or otherwise disclosed. Any information you give to Prospect Hill Company will be held with the utmost care and will not be used in any manner that you have not consented to. A more detailed explanation about how we safeguard your information is described below. If you have any questions, please let us know.

 What information does Prospect Hill Company collect about me?

Every time you visit our website, we automatically collect your Internet service provider’s address, the Web page from which you came, and a record of your activity on our site.

When you purchase from Prospect Hill Company, we collect information that you volunteer such as your name, e-mail address, postal address, phone number and other information necessary to process your order.

We also collect the information you provide to us when you register for “My Account” or contact us (for example via e-mail)

How do you use my information?

The information we receive allows us to tailor our product offerings and improve your shopping experience, making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information.

The information you supply to us is added to our customer database. You may receive periodic mailings from us about new products and services, discounts, special promotions or upcoming events.

We periodically send you e-mail about new products and services, discounts, special promotions or upcoming events.  Please note: In order to process your purchases we may send you a confirmation e-mail or we may contact you by mail or telephone if we have questions about your order.

For Our Customers Using the Internet:

What are ‘cookies’ and how does Prospect Hill Company use them?

A “cookie” is a small data file stored on your computer. At Prospect Hill Company, we place a unique identifier in the cookie and use the cookie to connect your computer with the information we store for you in our database. Some examples of the data we store in our database include your account preferences, items added to your shopping cart, user-specific information on pages accessed, and previous visits to our site. Through cookies we may: alert you to new areas that we think might be of interest to you when you return to our site; record past activity at our site; or, customize Web page content. Your information is stored in a safe and secure database. We do not use cookies to store any of your personal or financial information on your computer.

We recognize that you have a choice to refuse cookies. However, by choosing to accept a Prospect Hill Company cookie you allow us to maintain the preferences stored in your Prospect Hill Company “My Account” and process your order. If you choose not to accept the cookie, purchasing is not possible on the Prospect Hill Company site.

If you are shopping Prospect Hill Company and are having difficulty adding product to your shopping cart or completing your order, please check your privacy settings in your browser. If you do not wish to change your privacy settings to “Medium” and you are currently using the “Medium High” or “High” settings, you may choose to override your current cookie handling practices for individual sites that you specify, including prospecthillco.com. Please click here for instructions on how to override your normal cookie handling practices. If you prefer not to change your privacy settings or override your cookie handling practices, you can, as always, place your order by phone at 800-586-1951.

How do I know my information is secure?

We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping. We use industry-standard encryption technologies when transferring and receiving your personal information. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL).

This state of the art encryption technology works with Microsoft Internet Explorer (version 3.0 and above), Netscape Navigator (versions 2.0 and above) and AOL (AOL 3.0 and above)

SSL encryption technology makes it impossible for any third party to access any information that you send to us.

Changes To This Privacy Policy Statement

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Statement. If our information practices change at some time in the future we will post the policy changes on the privacy page of our website to notify you of these changes. You should check our website periodically for more information on how we use the data we collect.

If there is a material change in the manner we use data that we collect, we will update this Privacy Statement to reflect these changes.

Contact Us

Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns.

By Postal Mail:

Prospect Hill Company
Customer Satisfaction
12 Field Street
Brockton, MA 02301

By Phone:

Call 24-hours a day at 1-800-586-1951

By E-mail:


If you feel that our site is not following our stated privacy policy, please contact us.

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